МІСЦЕ ЗУСТРІЧІ УСПІШНИХ СПЕЦІАЛІСТІВ
ТА ПЕРСПЕКТИВНИХ ФАХІВЦІВ З РОБОТОДАВЦЯМИ

Krivitsky Dmitry

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ІН Резюме:

5631

Опубліковано:

21.01.2016

Номер телефону:

+380 50 4196233

E-mail:

dmitry.krivitsky@mail.ru,
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Дата народження:

11.08.1976

Стать:

Чоловіча

Регіон:

КИЇВ 

Переїзд:

Можливий
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Назва:

Technical manager

Тип занятості:

Повна зайнятість

Графік роботи:

Повний день

Досвід роботи:

1
02.2007 - 10.2015
Shell Oil Products Ukraine
|
Lead technical specialist
shell.ua

•Provided appropriate direct support for complex technical issues via e-mail, on the phone and in the field. Developed solutions in cooperation with Global Technical Service Team. 
•Conducted trials of lubricants according to test program and calculated value for customer
•Trained staff of distributors, key accounts of company, direct customers and partners
•Administered and managed all aspects of complaints, pertaining to product quality
•Developed network of distributor’s technical specialists, organized meetings and workshops
•Distributed technical information, updates on products properties, changes in specifications
•Managed content of internal on-line Shell-Academy, technical forum, learning library
•Ensured obligatory certification of products, received permits from government authorities
•Managed company cars fleet: regular car checks, coordination of repair and maintenance, conducting instructions for drivers, organization of defensive driving training, investigation of road incidents and measures to reduce accidents, development of the company car policy and control of following it, accounting fuel consumption, control of filling route sheets, approval of journey management plans for long business trips
•Supported all marketing activities, articles in journals, joint advertising campaigns with customers and distributors, prepared brochures and booklets, developed lubrication charts, hold press conferences for journalists/TV, launched new products, provided presentations during exhibitions, updated data at web page
•Supported company's health, safety, security, environmental activities, conducted audits of distributors to comply with company policies, prepare recommendations to improve
Achievements: 
•Managed Brand Value Increase project which utilized all tools company has for successful dealing with customers that contributed to distributor’s growth in volume by 20% in 2014
•Successfully launched new portfolio of passenger car motor oils Shell Helix, heavy duty diesel engine oils Shell Rimula, new generation of industry fluids which contributed to achieve sales target and recognition of Shell lubricants as № 1 supplier for the last 7 years
•Successfully implemented new services LubeAnalyst, LubeMatch, LubeCoach, LubeAdviser, VideoCheck, QuickOilCheck which proved technical competence of company and contributed to win new customers and fulfill sales plan
•Facilitated to increase expertize of distributor’s technical support which resulted in recognition technical team of Ukrainian distributor as most competent and efficient team among 60 distributors of RU/UA/BY for the last five years

12.2005 - 02.2007
Representative Office «Toyota Ukraine»
|
Technical Trainer
toyota.ua

•Conducted theoretical and practical sessions about arrangement, repair, maintenance, new technologies, new models, different units of cars (engine, gearbox, electronic etc…) 
•Participated in investigation of warranty issues and service campaigns
Achievements: 
•Created “from zero” training centre, equipped it with all necessary tools and machines
•Took part in the succesfull launch of new Corolla, Camry, Yaris, RAV 4

08.2003 - 12.2005
Auto Centre «Avtosouz»
|
Senior Master-Inspector
avtosojuz.ua

•Took car from customer, completed preliminary diagnosis, calculated the cost of maintenance and repair, selected spare parts, proceeded with customer complaints on repair and in case of warranty issues
Achievements: 
•Organized and optimized operation of reception service of 6 employees

08.2001 - 08.2003
Auto Centre «Atlant-M»
м. Київ | Автомобільна промисловість і Автобізнес
Specialist on computer diagnostics
atlant-m.kiev.ua

•Diagnosed and repaired of electrical systems on board the vehicle 
Achievements: 
•Organized dedicated diagnosis area and equipped it with all necessary tools

09.2000 - 08.2001
Regional hospital
|
Chief Mechanic


•Performed preventative and predictive maintenance on mobile and stationary equipment
•Supervised others involved in maintenance tasks and maintain safe working conditions
Achievements: 
•Organized repair and maintenance works

03.1999 - 08.2000
Automotive college
|
Teacher of special automotive disciplines


• Prepared and provided theoretical and practical lessons in subjects: Arrangement of car, Car repair, Operation and maintenance of car, Traffic rules, Basics about driving and road safety. 
Achievements:
• Organized and equipped new classrooms for theoretical and practical lessons, improved educational process by implementing new learning activities

Освіта:

06.1999
Kharkov State Polytechnic University
Transport department, Cars and tractors construction

Середній бал:

Підвищення кваліфікації:

01.2010
Shell, Budapest
Coaching, competences development

02.2010
Shell plant, Paris
New technologies in oil manufacturing

01.2011
Mercedes Benz plant, Manheim
New engines and motor oils

01.2012
R&D center Shell, Amsterdam
Troubleshooting

01.2013
R&D center Shell, Mancheste
Future automotive transmissions

01.2014
R&D center Shell, Hamburg
Innovations in lubricants

03.2013
Training center Aktiv-Bezopasnost
Defensive driving training

07.2014
Training center SKF
Lubrication and maintenance of bearings

10.2014
Training center Festo
Hydraulic fluids and their properties

01.2015
Training center BLS
First aid

05.2015
Training center LIKO
Hard negotiations

09.2015
Shell
Developing indirect channel (distributors)

Рівень знання української мови:

Рідна мова

Рівень знання російської мови:

Вільне володіння

Рівень знання aнглійської мови:

Вільне володіння

Рівень знання німецької мови:

Базовий

Ключові навики:

Presentation skills, Analytical skills, Communication skills